HopeHealth Website Privacy Policy

HopeHealth is committed to protecting your privacy. This website privacy policy applies to HopeHealth and its affiliate websites and governs data collection and usage.

HopeHealth affiliates include the following entities:
  • Hope Hospice & Palliative Care Rhode Island
  • Visiting Nurse of HopeHealth
  • Hope Palliative Care Center, an affiliate of Hope Hospice & Palliative Care Rhode Island
  • HopeHealth Massachusetts, Inc. 
From time to time, additional affiliates may be added to HopeHealth. Please see HopeHealthCo.org for the most current information.

By using the HopeHealth website, you consent to the data practices described in this statement.

Collection of your Personal Information
HopeHealth collects personally identifiable information, such as your email address, name, home or work address or telephone number. HopeHealth also collects anonymous demographic information, which is not unique to you, such as your area code, age, gender, preferences, interests and favorites.

There is also information about your computer hardware and software that is automatically collected by HopeHealth. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used by HopeHealth for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the HopeHealth website.

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through HopeHealth public message boards, this information may be collected and used by others. Note: HopeHealth does not read any of your private online communications.

HopeHealth encourages you to review the privacy statements of websites you choose to link to from HopeHealth so that you can understand how those websites collect, use and share your information. HopeHealth is not responsible for the privacy statements or other content on websites outside of HopeHealth and HopeHealth’s family of websites.

Use of your Personal Information
HopeHealth collects and uses your personal information to operate the HopeHealth website and deliver the services you have requested. HopeHealth also uses your personally identifiable information to inform you of other programs or services available from HopeHealth. HopeHealth may also contact you via surveys to conduct research about your opinion of current programs and services or of potential new programs or services that may be offered.

HopeHealth does not sell, rent or lease its donor or customer lists to third parties. HopeHealth may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (email, name, address, telephone number) is not transferred to the third party. In addition, HopeHealth may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to HopeHealth, and they are required to maintain the confidentiality of your information.

HopeHealth does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.

HopeHealth keeps track of the websites and pages our customers visit within HopeHealth, in order to determine what HopeHealth programs and services are the most popular. This data is used to deliver customized content and advertising within HopeHealth to donors and customers whose behavior indicates that they are interested in a particular subject area.

HopeHealth websites will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on HopeHealth or the site; (b) protect and defend the rights or property of HopeHealth; and, (c) act under exigent circumstances to protect the personal safety of users of HopeHealth, or the public.

Online Forms
Forms provided on HopeHealth’s website may include event registration, newsletter signups, and referral requests. The information required to complete the transaction is noted on each specific form. Although we provide robust security measures to protect the transmission of information, HopeHealth is not responsible if unauthorized parties gain access to the confidential information shared in the online forms.

Newsletter/Press Release Subscriptions
If you subscribe to a newsletter published by HopeHealth and distributed by email or RSS feed, we will maintain your email address in a private distribution list unless you have selected to "opt-out.” Messages sent electronically do not include recipients' email addresses or any other personal information. Unsubscribe from HopeHealth email communications.


Email Information
Occasionally, we will request personal information from you in order to deliver materials you have requested, respond to your questions or provide information. HopeHealth keeps personal information on file, but does not share, sell, license or transmit this information to third parties or external vendors unless required to do so by legal, judicial or governmental proceedings, or in order to provide the services requested. Please note that email is considered a non-encrypted (and therefore nonsecure) form of communication, and it can be accessed and viewed by others without your knowledge and permission. For that reason, to protect your privacy, please do not use email to communicate information that you consider confidential.

Use of Cookies
The HopeHealth website uses "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a webpage server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the web server that you have returned to a specific page. For example, if you personalize HopeHealth pages, or register with HopeHealth website or services, a cookie helps HopeHealth to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same HopeHealth website, the information you previously provided can be retrieved, so you can easily use the HopeHealth features that you customized.

You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the HopeHealth services or websites you visit.

Security of your Personal Information
HopeHealth secures your personal information from unauthorized access, use or disclosure. HopeHealth secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

Changes to this Statement
HopeHealth will occasionally update this website privacy policy to reflect company and customer feedback. HopeHealth encourages you to periodically review this policy to be informed of how HopeHealth is protecting your information.

If you have questions about this privacy policy or concerns about how we collect, use or protect your personal information, please contact us at Information@HopeHealthco.org.